We want to see our customers happy. Thats why we offer free exchanges. However, we have a few conditions that you must follow.

1. Exchanges must be made within 30 days from the order date.

2. You can only make one (1) exchange for FREE. 2nd or 3rd time around you'll have to pay $12 for s&h. We think thats fair.

3. You cant exchange used hair or if the "golden ties" have been cut. No refunds will be issued if the "golden ties" have been cut or removed.

We will only send out the new set once we receive the original one back and can confirm the package hasn’t been opened.


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